I have always had a good experience at Casa Verde. The stylist are helpful, knowledgeable and super nice. The atmosphere is calm and relaxing. I have taken both my daughters to have their hair done at Casa Verde.
Casa Verde recently switched product line from Aveda to euphora and my blonde hair that I have been working on for a year now turned green! It was the first time my stylist had used the new product line. The next day I had to take the day off from work to fix my hair. I was at the salon for three hours and it took three foil sessions to get my hair back to blonde. I am not a fan of the new product line and although all the workers were gracious and did everything they could to fix my hair I will not be back to Casa Verde.
Services received:
Enhancementwith Dena
May, 07 2019
- Leeann
Certified Review
Ill never come back for any hair service with Dena as she tends to do what Dena feels is her way and NOT THE CUSTOMER!! I came in for a color and cut BUT was specifically NOT wanting more than inch off and instead about five inches were taken off. I’ll never get that length back right away and the worst part of this terrible experience was DENA DIDNT CARE NOR APOLOGIZE FOR HER MISTAKE! I left distraught and crying and she only made excuse after excuse why she did what she did! It took three times for her to listen and finally admit she was wrong after I had to explain our discussion before she started on my hair. The owner saw my color and cut did apologize for DENA outrageous haircut which mind you was so all over the place and didn’t even know how to layer. The owner bought me off to stop complaining in front of other customers by providing with a gift card to another Aveda shop. I didn’t take but I did go elsewhere and that stylist had a very hard time correcting her mistakes on my hair BUT didn’t an excellent job at doing the best she could with what she had after DENA DID SO HORRIBLE. I’ll never recommend this salon. Maybe that’s why they have new owners and a new philosophy
Services received:
New Growth (40g + catalyst)with Dena
1/2 Panel Div AB (20g + catalyst)with Dena
15 Min shampoo/Finishwith Dena
Color Tone - Short (30g + catalyst)with Dena
Womens Haircut w/ Colorwith Dena
May, 03 2019
- Deborah
Certified Review
What a great professional Erin is. She does exactly what you want.
Services received:
Womens Haircut W/ Blow Drywith Erin
April, 16 2019
- Janice
Certified Review
I just received your "Meet the Stylist" survey, but I already know that my favorite stylist is Emilee Rush. She is consistent in her high quality of service, listens carefully to what I want and is always pleasant.
The only negative I can think of is that I don't care for the gray walls and harsh lighting. I think the salon would be more soothing and flattering with warmer lighting and paint!
Services received:
Lip Waxwith Emilee
1/2 Panel Div AB (20g + catalyst)with Emilee
Womens Haircut w/ Colorwith Emilee
March, 31 2019
- Christine
Certified Review
Madison was fine
I thought the peal was complimentary. I thought this would have been noted on the appointment. The lady at the desk quoted a price. I realized that the birthday discount was not taken into account, so I showed her the email. But the peal was all verbal when I made the appointment over the phone.
Services received:
Tulasara Facial 60 Minwith Madi
Add On Perfecting Plant Peelwith Madi
March, 30 2019
- Kathy
Certified Review
Staff is wonderful
Very disappointied in the lack of product available for sale at the salon. Have been a loyal customer for over 20 Plus years.
Certified Review
