Casa Verde recently switched product line from Aveda to euphora and my blonde hair that I have been working on for a year now turned green! It was the first time my stylist had used the new product line. The next day I had to take the day off from work to fix my hair. I was at the salon for three hours and it took three foil sessions to get my hair back to blonde. I am not a fan of the new product line and although all the workers were gracious and did everything they could to fix my hair I will not be back to Casa Verde.

Ill never come back for any hair service with Dena as she tends to do what Dena feels is her way and NOT THE CUSTOMER!! I came in for a color and cut BUT was specifically NOT wanting more than inch off and instead about five inches were taken off. I’ll never get that length back right away and the worst part of this terrible experience was DENA DIDNT CARE NOR APOLOGIZE FOR HER MISTAKE! I left distraught and crying and she only made excuse after excuse why she did what she did! It took three times for her to listen and finally admit she was wrong after I had to explain our discussion before she started on my hair. The owner saw my color and cut did apologize for DENA outrageous haircut which mind you was so all over the place and didn’t even know how to layer. The owner bought me off to stop complaining in front of other customers by providing with a gift card to another Aveda shop. I didn’t take but I did go elsewhere and that stylist had a very hard time correcting her mistakes on my hair BUT didn’t an excellent job at doing the best she could with what she had after DENA DID SO HORRIBLE. I’ll never recommend this salon. Maybe that’s why they have new owners and a new philosophy

The only negative I can think of is that I don't care for the gray walls and harsh lighting. I think the salon would be more soothing and flattering with warmer lighting and paint!