I am very disappointed, I have been getting my hair cut at Casa Verde for over 10 years. I HAVE NEVER been disappointed. My HAIR CUT LOOKS TERRIBLE, I HAVE TO GO BACK AND FIX IT. The stylist (Alex) was really nice BUT she was very inexperienced. She even had to ask another stylist (Denna SP?) how to start my cut and even had her help her TRY to fix it. I might not have given her the correct information on how I wanted my cut but she should have still been able to cut my hair in a way that isn't messed up. At one point I told her to just go shorter because she already screwed up and she panicked and just cut and it looks ridiculous, its not blended and I look like an idiot. I didn't want to be rude to her because she was nice but I ended up paying $56 for the haircut and I feel totally ripped off, I even tipped her $10 because I didn't want to be a jerk. I just wanted to leave and I did not want her to touch my hair, I was really freaked out. I could have gone to supercuts and got a better cut. She told me she had only been at Casa Verde for 5 months, does that mean 5 months new to cutting hair? I have never complained before and it puts me in such an awkward position, I do not like complaining about things but this is embarrassing. I am hoping it will be remedied tomorrow and I am not paying. I should actually be compensated for my time that I have to take to get it fixed. I am glad that I am not against having to take off more length to fix it. I am just really upset that I have been walking around for a week with a really bad hair cut.

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